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Strategies for Profitable Growth: Aerospace and Defense Manufacturing
The aerospace and defense (A&D) manufacturing industry is always changing. That’s why A&D manufacturers are constantly seeking better ways to manage complexity,

advice on customer relationship aerospace defense  rely on insights and advice from industry thought leaders. STRATEGIES FOR PROFITABLE GROWTH To relay what industry experts are thinking, Strategies for Profitable Growth explores the most recent strategies, solutions, and best practices for each of the more than 25 major industries served by SAP. Each brochure in this series reflects the views of independent analysts, industry experts, and corporate executives on a specific industry. Take a closer look at the strategies, practices, and tools in the pages Read More
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » advice on customer relationship aerospace defense


Stalled Oracle Fumbling For A Jump-Start Kit Part 3: Market Impact
Oracle remains a true IT powerhouse with fingers in many pies other than databases, such as application servers, and development tools, which ranks it as an

advice on customer relationship aerospace defense  at least recently modified advice to users is an incremental, 'slice-by-slice' phased approach to deployment. This may indicate Oracle's grasp of the reality that a vast majority of its customers are only upgrading some components of the suite. The idea to build out from core enterprise business process automation to other more sophisticated outward-facing processes would be generally attractive if the ultimate target was not to replace all current systems with Oracle's e-business suite. Although this Read More
Four Common ERP Implementation Mistakes
White papers offer no shortage of advice about what best practices can lead to enterprise resource planning (ERP) implementation success. But equally important

advice on customer relationship aerospace defense  is no shortage of advice about what best practices can lead to success. But equally important is a thorough understanding of what worst practices are to be avoided during an implementation. Problems during implementation are never deliberate. But in this white paper, we will review four practices that should be avoided unless one wants to go out of one's way to cause their implementation to tank. Underestimate the strategic importance of the implementation process. This is a very broad topic, but a Read More
Fast-track ERP Implementation: Advice from the Field
The common perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other applications, when

advice on customer relationship aerospace defense  (Wikipedia) Fast-track ERP Implementation: Advice from the Field Enterprise resource planning (ERP) is also known as : Integrated ERP Software , Software Systems , ERP Software , ERP Solutions , MRP Systems , ERP Network , Material Requirements Planning , Manufacturing Resource Planning , Enterprise System , E-procurement , ERP Modeling , Service Management , Management Information System , Business Process Management . The common perception is that top-tier enterprise software takes years to implement. Read More
Taking Stock of TAKE Supply Chain Solutions - Part 1
Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was

advice on customer relationship aerospace defense  receipts, invoicing, and payment advice. In addition to supplier network enablement, these collaboration solutions also have capabilities for  request for quote (RFQ)  and corresponding standing quote (SQ), package tracking, compliance labeling, ship confirmation,  drop-shipping , and  cross-docking . Unlike other players in the value chain collaboration segment, ClearOrbit offered its customers an end-to-end on-demand SCM solution – where supplier collaboration, compliance labeling, shipment Read More
Bombardier Aerospace Relies on Apriso for Manufacturing Operations Management
Last week Bombardier Aerospace announced that it will expand its agreement with Apriso by standardizing on Apriso’s FlexNet as its enterprise solution for

advice on customer relationship aerospace defense  Aerospace Relies on Apriso for Manufacturing Operations Management Last week Bombardier Aerospace announced that it will expand its agreement with Apriso by  standardizing on Apriso’s FlexNet as its enterprise solution for manufacturing operations management (MOM). Bombardier will work with Apriso to support production of both CSeries and Learjet 85 aircraft at its facilities in Canada and Mexico, demonstrating FlexNet’s ability to manage highly complex production, quality, maintenance, and Read More
Serving the Uncompromising Customer
Everybody’s talking about how improving customer experiences increases loyalty, advocacy, and profitability. And you know you need to do something to deliver

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Partner Relationship Management Solution Reduces Costs and Increases Productivity
Microsoft’s US Partner group manages relationships between the company and its 12,000 Microsoft Certified Partners. It needed an integrated solution for partner

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Perfect Orders: Improving Customer Satisfaction and Financial Results
Manufacturers and distributors must keep two groups satisfied—customers and owners. They are connected—what improves the satisfaction of one group can impact

advice on customer relationship aerospace defense  Orders: Improving Customer Satisfaction and Financial Results The management of any company has two key groups to satisfy. The first is customers. If your customers are not satisfied, they stop buying your product. The second group is owners (shareholders, co-op members, family, etc). If this group is not satisfied, management is replaced or the business is sold or even shut down. Dissatisfaction on the part of either of these groups is a major pain for management. To improve the satisfaction of Read More
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

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Customer Chemistry


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Selecting ERP for Your Defense Manufacturing Business
In this white paper, how the unique characteristics of a defense manufacturing operation lead to separate and distinct needs in the area of enterprise software

advice on customer relationship aerospace defense  aerospace, defense, manufacturing, ERP, MRO, maintenance, military, defense manufacturing, defense contractor, IFS Read More
11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

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SAP Customer Success Story


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