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Abstract: Perimeter computer-room
air handlers and central
air-handling units have been used to cool data centers since the launch of the mainframe. But as rack power grew,
air delivery and heat removal challenges appeared. Row-based designs address issues of proper heat removal and cold
air supply—and bring energy-efficiency advantages. Learn more about row-based solutions and the benefits they can deliver to your data center.
PubDate: 3/9/2009 1:20:00 PM
Abstract: The Global Transportation Organization, a division of Johnson & Johnson, successfully dealt with the global transportation crunch. Factors contributing to its success included its approach to relationships with carriers, its push for innovation, and its use of technology.
Abstract: Manufacturers already apply transportation management systems (TMSs) to outbound shipping, but they often overlook the money they could save by using a TMS to control inbound shipping costs as well. Find out how improved inbound transportation practices can help you predict true total delivered costs, get visibility on inbound shipments, enforce routing guides, optimize freight, and minimize accessorial charges.
Abstract: Innovative companies improve efficiencies by integrating logistics and transportation functions with critical operating processes. By factoring transportation constraints into the planning and execution of warehousing, production and fulfillment, these companies are outperforming their competition.
Abstract: The new focus for business leaders is customer advocacy, soon to become the most important strategic initiative for cutting-edge, forward-thinking companies. A crucial department in the company is thus the customer contact center, as it plays a pinnacle role in branding, corporate image, and customer lifetime value. Adopting a customer-centric culture has a direct impact on corporate financial viability.
Abstract: Tal como sucede con todas las empresas que mantienen una evolución y crecimiento constantes, hace un par de años Spring Air se enfrentaba con el grave problema de que la información se encontraba en diferentes sistemas que, en la mayoría de los casos, no estaban entrelazados
Abstract: Since 1996, Air International US (AIUS) has used an outsourced manufacturing strategy instead of maintaining its own facilities. For the first few years, communication between AIUS and its outsourced partners was manual, which formed a barrier preventing the company from maximizing its contract manufacturing strategy. To improve outsourcing processes, AIUS chose a change management solution with bill of materials (BOM) management and a software-as-a-service architecture. Learn more.
Abstract: In some circumstances, the air surrounding IT equipment can be harmful to internal electronic components and lead to failure and downtime. Reliance on precision cooling solutions to maintain the proper humidity level in a computer room or data center doesn’t always assure proper humidity levels at the IT equipment air intake. Learn more about humidity, its effects, and its management in computer rooms and data centers.
Abstract: With manufacturing now a global industry, moving product throughout complex supply chains remains a challenge for most organizations. But transportation management systems are spearheading the way to help solve the dilemmas of today’s manufacturers, offering functionality that eases the transfer of goods from place to place.
Abstract: To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.
Abstract: Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.
Abstract: Globalization, rising costs, and high customer expectations create serious challenges in supply chain management (SCM). Given these factors, transportation management now plays a key, strategic role in driving supply chain value. Learn how moving goods quickly and predictably through the global supply chain can help you achieve consistency and increase visibility—while supporting best practices across the enterprise.
Abstract: This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the 'big picture' of customer relationship management (CRM).
Abstract: It’s never been more important to create and sustain mutually valuable customer relationships. How can your company improve execution of customer-centric business management and drive total customer value? Learn about four best practices for better customer experience management, including building genuine relationships through collaboration. Explore the next frontier in achieving genuine customer relationships.
Abstract: With increased competition from a growing spectrum of alternative investments, evolving regulatory demands, and rising client expectations, asset managers face an onslaught of challenges in an already complex business. Discover how customer relationship management (CRM) software can help mutual fund wholesalers and institutional asset managers address these core industry challenges and foster better relationships.
Abstract: Client relationship management (CRM) technology can help capital-markets firms streamline investment banking activities, increase brokerage trade volume, and meet compliance challenges. As a nerve center for information about clients, prospects, institutions, syndicate partners, and other contacts, the right CRM system enables capital-markets firms to share intelligence, coordinate activities, and derive advantage from an integrated body of corporate knowledge and relationships.
Abstract: Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.
Abstract: As one-to-one marketing begins to permeate mainstream business practices, organizations in highly competitive markets struggle to gain an advantage. Thus, as part of an ongoing effort to differentiate products and services, best-in-breed organizations are now using a tool called “customer lifetime value,” a metric that projects a customer’s value over the entire span of that customer s relationship with a company.
Abstract: If you’re looking for a transportation management system (TMS) that will automate all aspects of transportation execution from planning to reporting, consider the benefits of BestShippers TMS. Users have reported new opportunities to ship freight more efficiently and the ability to reduce freight spending by more than 13 percent. Learn how it can help you optimize loads and maximize control over day-to-day decisions.