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Documents related to » analyse of customer relationship airline


Customer Relationship Malpractice » The TEC Blog
Customer Relationship Malpractice » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: business software, CRM, customer care, escalation rules, facebook, malpractice, proactive, social media, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-06-2010

Customer Relationship Analysis Firm Extends Reach
thinkAnalytics signs a partnering agreement with one of the largest information technology services companies in North America. Why does CGI expect thinkAnalytics’ software to make a difference to its customers?

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: Customer Relationship Analysis Firm Extends Reach Customer Relationship Analysis Firm Extends Reach D. Geller - September 22, 2000 Read Comments D. Geller - September 22, 2000 Event Summary thinkAnalytics began life as a specialist using artificial intelligence to compress relational databases and for data mining. They became skilled at working with masses of data and embedding data analysis into traditional applications. Purchased by Gentia Software, an OLAP (On-Line Analytical Processing) specialist, in
9/22/2000

EXE and i2 Advance Relationship
Some speculate that the recent agreement is a prelude to merger. Synergies undoubtedly exist.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: EXE and i2 Advance Relationship EXE and i2 Advance Relationship Steve McVey - September 20, 2000 Read Comments S. McVey - September 20, 2000 Event Summary In a new agreement to extend an existing strategic relationship, EXE Technologies will interface its fulfillment software with i2 Technologies TradeMatrix solutions. No timeframe was given for the integration of EXE s EXceed eFulfillment System, eFS, with the customer-relevant components of TradeMatrix, but previous joint implementation experience
9/20/2000

Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: Customer Relationship Management for IT Professionals Customer Relationship Management for IT Professionals J. Dowling - January 17, 2001 Read Comments J. Dowling - January 17, 2001 Introduction A satisfying relationship between IT and line of business is maintained through ongoing dialogue that is meaningful to both parties. The discipline of Conversations for Alignment, a title for a simple technique for making and managing commitments, enables such a dialogue. My consulting group and I have done a
1/17/2001

Improve Profitability with Customer Intelligence
The white paper improving your customer life cycle management shows how small and midsized businesses can enjoy virtually seamless front-to-back-of...

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: Improve Profitability with Customer Intelligence Improve Profitability with Customer Intelligence If your front office isn t communicating effectively with your back office, chances are it s creating blind spots that are costing you money. And this is an extremely common problem. Research has shown that many CRM systems provide inadequate front-to-back-office integration. The result is customer data that cannot be shared effectively, and business processes that are prone to errors, delays, and
7/9/2009

Momentum Webcast: Customer Relationship Management: Secrets to CRM Success
Momentum Webcast: Customer Relationship Management: Secrets to CRM Success

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE:
8/15/2008 3:54:00 PM

Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Larry Blitz - September 29, 2008 Read Comments Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM Hi, I’m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today s Showdown pits three leading customer relationship management (CRM)
9/29/2008

Laird Technologies: A QAD Customer Case Study
Laird Technologies has been executing its global growth strategy since 2004. But in order to form a unified global enterprise with the 20 independent companies it acquired, Laird needed a new system—one that could address its needs in every country where it had manufacturing facilities. With QAD’s enterprise resource planning (ERP) system, 10 of those 20 sites were up and running in just nine months.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: Laird Technologies: A QAD Customer Case Study Laird Technologies: A QAD Customer Case Study Source: QAD Document Type: Case Study Description: Laird Technologies has been executing its global growth strategy since 2004. But in order to form a unified global enterprise with the 20 independent companies it acquired, Laird needed a new system—one that could address its needs in every country where it had manufacturing facilities. With QAD’s enterprise resource planning (ERP) system, 10 of those 20 sites
9/10/2007 4:41:00 PM

The Relationship between ITIL and Facilities Management
It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: The Relationship between ITIL and Facilities Management The Relationship between ITIL and Facilities Management Source: FacilitiesDesk Document Type: White Paper Description: It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly
4/12/2009 10:30:00 PM

17 Rules of the Road for Customer Relationship Management
Before beginning your selection process for a customer relationship management (CRM) system, it’s important to understand all the benefits of an integrated CRM system. These 17 “rules of the road” for CRM were collected from executives, managers, employees and consultants and provide useful information when choosing a CRM system.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: 17 Rules of the Road for Customer Relationship Management 17 Rules of the Road for Customer Relationship Management Source: Trivalent Solutions Inc. Document Type: White Paper Description: Before beginning your selection process for a customer relationship management (CRM) system, it’s important to understand all the benefits of an integrated CRM system. These 17 “rules of the road” for CRM were collected from executives, managers, employees and consultants and provide useful information when
5/2/2006 2:55:00 PM

Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

ANALYSE OF CUSTOMER RELATIONSHIP AIRLINE: Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology Al Case and Dave Stein - May 23, 2006 Read Comments Commentary Key sales training vendors are increasingly integrating sales methodology, sales force automation (SFA) technology, and customer relationship management (CRM) systems. These vendors range from The Complex Sale ,
5/23/2006


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