Abstract: Delta is the world’s second largest airline in terms of passengers carried and the leading US carrier across the Atlantic, offering daily flights to 502 destinations in 88 countries. With $1 billion (USD) worth of parts inventory at one time, Delta needed a supply chain system to aid the company’s maintenance, repair, and operations (MRO) activities. Learn how Delta implemented a full MRO technology suite from Click Commerce, that focuses on supply chain management, configuration management, technical documentation, planning, and execution.

Abstract: We are now seeing a high level of uptake of grid computing, with pilots resulting in implementations. However, these implementations are based on advanced clustering of single applications—and large-scale grid implementations covering an enterprise’s total IT infrastructure are still rare. The key to mainstream adoption may lie in a better understanding of the business value of grid computing.

Abstract: With the advances today in technology it has become obvious that there is a need for maintenance management theory and practice to catch up with the advances made in business management theory and practice generally. The current state of CMMS technology is at a very advanced level, in a lot of cases far more so than our ability to apply it. This tool has very strong and provable results.

Abstract: We take the liberty to expand further on the findings of a report, which was recently released by a renowned research organization, and which pinpoints enterprise applications implementations’ dissatisfactions in no uncertain terms. One may expect even more bad news in the future given the intricacy of collaborative inter-enterprise business.

Abstract: Everything in the computer industry seems to be going off-shore, why not software implementations? This article looks at reasons why remote implementation of software packages can make both logical and fiscal sense, particularly in the United States. Read on to learn why your organization may want to look at this implementation alternative more closely and not be so quick to dismiss it as a passing fad.

Abstract: The Information Technology Infrastructure Library (ITIL) provides a common process framework for driving service quality improvements and cost reductions. That’s why organizations must ensure they clearly understand the objectives of their ITIL implementations, while implementing robust governance processes to measure and report progress—or else risk implementations that fail to live up to stakeholder expectations.

Abstract: When it comes to software implementations, organizations large and small share the common goal of rapid deployment and return on investment. Small and medium businesses (SMB) however, face unique issues and challenges that might not be satisfied by vendors that typically serve the Fortune 1000 or tier one community. Such vendors may tout specialized 'SMB solutions', but many times they are nothing more than scaled-down versions of the larger enterprise suites that do not take into account SMB concerns. By following some fundamental concepts, smaller companies can make their technology investments pay off, with little disruption to the business. This paper discusses nine steps to easier ERP implementations and better profits.

Abstract: While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take some immense doing before it becomes a retailers' equivalent of what the Sabre reservation system means to airline agents.

Abstract: In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times. The complexity of the operation increases the need for a maintenance personnel management system.

Abstract: There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a sysems for an airline, decision-makers have to be extra careful.

Abstract: There are many CMMS and MRO systems in the market, each one with specific features that can bring benefits to airlines or repair shops. An airline's needs must be defined by the process, which help establish an objective that will ultimately select the best system.

Abstract: The airline industry is constantly undergoing change, and the ability to adjust swiftly is imperative. The need to improve safety while offering competitive prices is an ever-present challenge. That’s why the industry requires solutions in every crucial aspect of business—from accounting and finance, route profitability, human resources (HR), materials management, and enterprise management, to customer relationship management (CRM).

Abstract: Every decision you make factors some kind of risk. When making the decision to implement a content management system (CMS), it’s important to be aware of all possible potential risks—and how to prepare for them. How high is your risk of data loss? What can you do to mitigate the risk of security breach? And which is riskier for your company, a hosted or an installed CMS? Learn more about these and other risks.

Abstract: Enterprise systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the whys, wheres, and whos of the business process (workflows) rather than hows of the software screens.

Abstract: Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises well under $500 million to use them. Is this approach good or bad for the user?

Abstract: System integration service provider selections and project planning should involve the same amount of due diligence as business IT strategy definition and software evaluation.

Abstract: This part discusses the causes of ill-fated implementation

Abstract: To a large extent, software packages do work out of the box. Packages that do not perform perfectly or as users would expect is when dissatisfaction arises. These can be dealt with in a rational manner through the employment of effective project and change management procedures. However, an area that typically creates problems, whether expected or not, is the development of interfaces between proprietary software that cannot be replaced.