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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 compare crm a d


5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

compare crm a d  the RFP responses and compare solutions as part of a structured software demonstration. Finally we address contract negotiation and closing the deal as the final step in the process. Throughout the paper and in the associated appendices we have included examples of actual tools we use during projects. Happy software hunting. 1. Requirements Definition: Requirements First – Software Second Selecting a new CRM software solution is often much like remodeling your house - painful, untimely and expensive -

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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AuraPortal: A BPM Vendor Worth Checking Out


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compare crm a d  execute calculations, or just compare them for providing the results of the business rules execution (see figure 16). AuraPortal features the following four types of configurable business rules: Textual—texts to be read Assignment—lists of heterogeneous parameters to which values are assigned Calculation—algebraic and date operations, statistics, comparisons, etc. Inference—matrices with criteria and qualifications AuraPortal Business Rules do not require programming. For example, the Inference Read More

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Baan and Parent Company, Invensys


Baan is now iBaan, fully focused on the Internet via Portals and web technologies, across CRM, ERP, and SCM spaces.

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


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Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy


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compare crm a d  Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start Business Agility for Communication Services Providers: A Few Simple Steps are a Great Way to Start If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Access Commerce is an international provider of Multichannel Commerce & Configurator Software that simplify the sale of complex and configurable products and services. Source : Access Commerce Read More

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compare crm a d  of four candidates to compare for best functional fit, related costs, and overall suitability to meet the company’s needs. Then, suddenly, the company was acquired by another company operating in totally different market. Upon reviewing the ongoing ERP selection project, the new owners concluded that all this was all very good and extensive, but it was rather unnecessary, as they had already selected an ERP solution for the acquired company. The main rationale for this unexpected decision was that the m Read More

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