Abstract: In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times. The complexity of the operation increases the need for a maintenance personnel management system.

Abstract: Bar code technology allows users to analyze information to develop more accurate maintenance, personnel, and financial planning. In particular it can hasten the data recording processes in a maintenance system, as seen in its use in the aircraft maintenance process.

Abstract: At Nagoya Guidance and Propulsion Systems (NGPS), more than half of production time goes into to products such as aircraft guidance systems. In 2003, NGPS installed Asprova’s advanced planning and scheduling system for greater efficiency from the planning it had been doing manually until that time. In 2007, NGPS added the sales module for more uniform production planning. Learn more about the efficiencies NGPS gained.

Abstract: KLM Catering Services (KCS) Schiphol prepares and delivers 45,000 meals a day for 12 airlines, 350 flights, and 50 different types of aircraft. KCS also manages non-food supplies such as beverages, sales trolleys, and navigation bags to the private airport lounges in Schiphol Airport. Find out why it’s achieving a delivery performance of over 99 percent.

Abstract: When Lockheed Martin sells technology such as aircraft to its customers, it also provides training systems for both pilots and maintenance personnel. The training system must handle student and instructor registration, and training records and certifications—with scheduling for students and resources. Find out about the learning management system with simulator training functionality that the company chose.

Abstract: In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors who offer products to the PLM market - IDe, Thetis, and PDMware - as a demonstration that selecting the appropriate solution is highly dependant on the prioritized needs of the business.

Abstract: I'm Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Welcome to our latest: ERP - Distribution Showdown. You’ll notice this one has a broader focus than Showdowns we’ve done in the past. Again we’ll be comparing three vendor solutions head-to-head, but not just on functionality. This time we’ll also look at the industries these solutions support, how well they cover different portions of the mid-market segment, and how their installed bases break out geographically. Of course, functionality is again a key component of this Showdown, broken down into four main distribution areas and 13 subareas. We hope you find today’s Showdown helpful and informative, and invite your comments and questions at showdown@technologyevaluation.com.

Abstract: There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality into their overall BI framework, while best-of-breed data integration vendors, who provide enhanced ETL functionality, have an increased focus on data cleansing and integrity.

Abstract: This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

Abstract: Here's a handy checklist to make sure you cover all the bases and ask all the right questions when you go about comparing banks.

Abstract: Analytical Hierarchy Process (AHP) is an approach to decision making that involves structuring multiple choice criteria into a hierarchy, assessing the relative importance of these criteria, comparing alternatives for each criterion, and determining an overall ranking of the alternatives

Abstract: Decision matrix: a decision-support tool allowing decision makers to solve their problem by evaluating, rating, and comparing different alternatives

Abstract: Decision matrix: a decision-support tool allowing decision makers to solve their problem by evaluating, rating, and comparing different alternatives

Abstract: Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.

Abstract: To be successful today, companies must form and maintain strong profitable relationships with their customers. Failing to maintain a complete 360-degree view of all customers’ interactions can leave a company in a weakened competitive position. While customer relationship management (CRM) can improve customer interaction, it’s important to know which system will provide you with the best total cost of ownership (TCO).

Abstract: The 802.1x protocol should be the obvious choice when implementing user-based authentication in enterprise networks. So why doesn’t everyone use it? Because it doesn’t give a complete solution for authentication and policy requirements, even when it’s integrated with a network access control (NAC) solution. But if you integrate 802.1x with a local area network (LAN) secure switch, you get a more complete secure solution.

Abstract: Spam considerably lowers user productivity, as it delivers unwanted, irrelevant, or anonymous e-mail messages. The best way to manage the incidence of spam is to measure it. The Spam Index—a tool for measuring improvement in spam control systems and for comparing spam control performance with competitors—is a method used by businesses worldwide to achieve lower spam levels and improve business performance.

Abstract: A recent report by the European Commission noted that Europe is not investing in productivity-enhancing information technology and communications (ITC) as much as the US. The report also claimed that the situation is still worse for small to medium businesses (SMBs). Comparing the data from two recent Quocirca studies underlines the problem, and shows the price European SMBs are paying.