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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
consultants on vendors for a:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric
business strategy that is enabled by a set of applic...
Published:
2004-11-08
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Abstract:
Hype has been a major factor in the recent downfall of some of the enterprise application industry's most illustrious players.
This article presents some very simple things that you can do to prevent yourself and your company from being tomorrow's lead
story in the industry trades. (...)
Excerpt related to
consultants on vendors for a:
... in some cases, thousands of their own people on those vendors' products is not hidden
from those who would look on the vendors' and consultants' web sites. ...
Published:
2005-04-30
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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
consultants on vendors for a:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric
business strategy that is enabled by a set of applic...
Published:
2004-11-08
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Abstract:
Contrary to what vendors may contend, not all of them are able to provide an effective out-of-the-box solution that satisfies
the critical requirements of an organization. In this case study from a recent selection engagement for an ETO mid-size manufacturer,
we assess Oracle, J.D. Edwards, SAP, and IFS (...)
Excerpt related to
consultants on vendors for a:
Contrary to what vendors may contend, not all of them are able to provide an effective out-of-the-box solution that satisfies
the critical require...
Published:
2001-12-12
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Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to
pinpoint the right opportunity in this ongoing 'dating game' (...)
Excerpt related to
consultants on vendors for a:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-24
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Abstract:
As reported on March 5 in The Dallas Morning News/KRTBN -- E-commerce may get all the attention, but information technology
experts say the demand for enterprise resource planning professionals is almost as hot. (...)
Excerpt related to
consultants on vendors for a:
As reported on March 5 in The Dallas Morning News/KRTBN -- E-commerce may get all the attention, but information technology
experts say the demand...
Published:
2000-04-19
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Abstract:
As we witness the inexorable increase in demand for Free and open source software (FOSS), many organizations have yet to
glean the FOSS fundamentals. This series highlights fundamentals for the enterprise as manifested in global customer demand
trends. (...)
Excerpt related to
consultants on vendors for a:
... That is to say, communication between the various roles (users, VARs, consultants, vendors,
developers, etc.) is necessary for determining and developing the ...
Published:
2005-12-30
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Abstract:
Have you ever lost deals where you knew you had the better product? Have you ever lost deals where the prospect agreed you
had a better product? The two most frequent reasons for losing deals are poor salesmanship and poor marketing. (...)
Excerpt related to
consultants on vendors for a:
Application Vendors - Avoid Sabotaging Sales With Marketing. ... includes your sales and
consulting people but also customers, analysts, outside consultants, etc. ...
Published:
2003-01-31
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Abstract:
Have you ever lost deals where you knew you had the better product? Have you ever lost deals where the prospect agreed you
had a better product? The two most frequent reasons for losing deals are poor salesmanship and poor marketing. (...)
Excerpt related to
consultants on vendors for a:
Application Vendors - Avoid Sabotaging Sales With Marketing. ... includes your sales and
consulting people but also customers, analysts, outside consultants, etc. ...
Published:
2003-01-31
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Abstract:
In competing for client dollars, one failing makes demonstrations deadly for large and small vendors alike: lack of preparation. (...)
Excerpt related to
consultants on vendors for a:
... to clients, who downgrade performance scores for the vendors accordingly. Few things
frustrate clients more than listening to presales consultants jabber on ...
Published:
2005-01-01