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Abstract:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Excerpt related to
crm rate for a:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Published:
2004-11-08
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Abstract:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that there is a bevy of deployment options available with most customer relationship management (CRM) solutions
today—ranging from customized to out-of-the-box. (...)
Excerpt related to
crm rate for a:
Choosing the Best CRM for Your Organization. IT Reports and Other Package to Use In Your System for Choosing the Best CRM.
It’s no secret that ther...
Published:
2010-03-11
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Abstract:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative
to being forewarned may be leaping into enterpr (...)
Excerpt related to
crm rate for a:
Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long
frustrated potential ...
Published:
2003-02-15
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Abstract:
ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth
rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate
information-sharing, and enable customization. Read how th (...)
Excerpt related to
crm rate for a:
... With nearly four times the market growth rate, ProCurve needed a new customer relationship
management (CRM) system to increase its sales force efficiency ...
Published:
2010-03-11
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Abstract:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handheld devices are capable of handling field service and sales, and can make business intelligence available
to users. (...)
Excerpt related to
crm rate for a:
Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management;
many of these handh...
Published:
2007-02-19
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Abstract:
In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base.
The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing
to increase its customer base for all services. Fin (...)
Excerpt related to
crm rate for a:
... management (CRM) software packages while continuing to increase its customer base for
all services. Find out how it ended up increasing its conversion rate by ...
Published:
2010-03-11
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Abstract:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction
5 reinforces Interface Software's customer relationship ma (...)
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crm rate for a:
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with
three additional modules...
Published:
2004-08-26
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Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
crm rate for a:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23
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Abstract:
IFS needs to bolster its brand awareness, and let the world know that they are, in fact, a real contender in the Collaborative
Commerce space. Once companies get IFS in-house and get to touch and feel it - to really understand its user interface and
ease of use advantages over many of its rivals - it oft (...)
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crm rate for a:
IFS needs to bolster its brand awareness, and let the world know that they are, in fact, a real contender in the Collaborative
Commerce space. Onc...
Published:
2001-10-24
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Abstract:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or
financial resources. (...)
Excerpt related to
crm rate for a:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a s...
Published:
2002-11-27