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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
crm solution for air transportation:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer
service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility
in its training approach. By moving to a blended le (...)
Excerpt related to
crm solution for air transportation:
Eedo Knowledgeware Helps Lufthansa Go the Extra Miles & More. Source: Eedo Knowledgeware Corporation. Document Type: Case
Study Description ...
Published:
2010-03-11
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Abstract:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should start evaluating RFID technology soon as to avoid paying exorbitant compliance costs, in the nick of time
or ensuing penalties due to their noncompliance after th (...)
Excerpt related to
crm solution for air transportation:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should sta...
Published:
2004-08-20
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Abstract:
J.D. Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How
far have they gotten in that vision? Are they a good bet if you also have visions of C-Commerce dancing in your head? (...)
Excerpt related to
crm solution for air transportation:
JD Edwards believes in the possibilities (both in terms of technology and sell-ability) of Collaborative Commerce. How far
have they gotten in ...
Published:
2001-09-18
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Abstract:
While, at first glance, SCT’s partnerships with G-Log and Logistics.com may seem redundant, a more detailed analysis reveals
their distinct purposes. (...)
Excerpt related to
crm solution for air transportation:
While, at first glance, SCT’s partnerships with G-Log and Logistics.com may seem redundant, a more detailed analysis reveals
their distinct purpos...
Published:
2001-12-07
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
crm solution for air transportation:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
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Abstract:
Availl, Inc, the leading solution provider of sales, supply chain management, and logistic services for the aviation industry.
Learn how it used Click Commerce Service Parts Optimization solutions to extend its inventory planning capabilities, enable
comprehensive demand forecasting, and provide Web-base (...)
Excerpt related to
crm solution for air transportation:
... Source: Click Commerce. Document Type: Case Study Description: Availl, Inc, the leading solution
provider of sales, supply chain management, and logistic ...
Published:
2010-03-11
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
crm solution for air transportation:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Excerpt related to
crm solution for air transportation:
... some ex-Salesforce.com CRM customers to ... and supply chain execution
(SCE) cloud solution. ... following three categories: inventory, transportation,
and workforce ...
Published:
2009-11-24
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Abstract:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Excerpt related to
crm solution for air transportation:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Published:
2010-03-11
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Abstract:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform architecture has allowed this traditional enterprise resource planning vendor to evolve into a supply
chain management solutions provider. (...)
Excerpt related to
crm solution for air transportation:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform...
Published:
2006-01-19
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Abstract:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Excerpt related to
crm solution for air transportation:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Published:
2001-11-22
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Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm solution for air transportation:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
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Abstract:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and
translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each
step of the pricing process. (...)
Excerpt related to
crm solution for air transportation:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response
and translate this into mo...
Published:
2007-06-11
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm solution for air transportation:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies. (...)
Excerpt related to
crm solution for air transportation:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.
Published:
2000-10-27
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Abstract:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg explains some of the intricacies in modeling a business around servicing mature Open Source software. (...)
Excerpt related to
crm solution for air transportation:
Compiere project leader, Jorg Janke, reveals to TEC the advantages and difficulties in developing an ERP solution as Open
Source software. Jorg ex...
Published:
2004-09-09
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Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
crm solution for air transportation:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
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Abstract:
In a nutshell, J.D. Edwards seems poised to deliver applications within its traditional verticals that are wide-ranging,
integrated, and modular (loosely decoupled) at the same time, which is apparently a clearer message and a better business
model for the company. With a new management team the company (...)
Excerpt related to
crm solution for air transportation:
In a nutshell, JD Edwards seems poised to deliver applications within its traditional verticals that are wide-ranging, integrated,
and modular (...
Published:
2002-10-04
-
Abstract:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and
translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each
step of the pricing process. (...)
Excerpt related to
crm solution for air transportation:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response
and translate this into mo...
Published:
2007-06-11