-
Abstract:
Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer
service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility
in its training approach. By moving to a blended le (...)
Excerpt related to
customer relationship program for air transportation:
... Description: Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its
Miles & More loyalty program customer service staff. ...
Published:
2010-03-11
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Excerpt related to
customer relationship program for air transportation:
... resource planning (ERP), customer relationship management (CRM ...
has resulted with improved customer service, decreased ... good expansion of its integration
program. ...
Published:
2009-11-24
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Excerpt related to
customer relationship program for air transportation:
... of trust that is the TEC Certification Program is DP&C ... shipments
by sea or air, SmartFleet is ... The Union of Functionality and Customer
– Technology Evaluation ...
Published:
2011-01-13
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Excerpt related to
customer relationship program for air transportation:
... more than one breath of fresh air into some ... which has then pushed
Infor to this new program. ... to use either Facebook for customer relationship
management (CRM ...
Published:
2009-07-24
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Excerpt related to
customer relationship program for air transportation:
... are also using the Smart Way program and are ... at times running 24/7
to fulfill customer’s needs. ... and re-establish the integral relationship
between natural ...
Published:
2009-01-23
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Abstract:
Transportation Management and the Adaptive Supply Chain Network. Read White Paper for Transportation Management and Adaptive
Supply Chain Network. To respond to the demands of today’s highly competitive global environment, traditional linear supply
chains are evolving into complex, global ecosystems. Th (...)
Excerpt related to
customer relationship program for air transportation:
Transportation Management and the Adaptive Supply Chain Network. Read White Paper for Transportation Management and Adaptive
Supply Chain Network. ...
Published:
2010-03-11
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Abstract:
The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have
opened the door for international trade in earnest. But not many applications really offer multi-enterprise services and software
to automate the transportation and Internet-based (...)
Excerpt related to
customer relationship program for air transportation:
The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have
opened the door for i...
Published:
2004-09-11
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Abstract:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logistics industries. (...)
Excerpt related to
customer relationship program for air transportation:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logisti...
Published:
2000-08-08
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Excerpt related to
customer relationship program for air transportation:
... the transportation strategy (air versus ocean) that they ...
Are transportation, duties, tariffs, prototyping costs, engineering ... Featured Author
Program About the ...
Published:
2008-06-25
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Abstract:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Excerpt related to
customer relationship program for air transportation:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Published:
2010-03-11
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Abstract:
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business.
Its move should embolden smaller Internet retailers to seek help in cutting costs and capturing elusive profits. (...)
Excerpt related to
customer relationship program for air transportation:
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business.
Its move should embol...
Published:
2000-06-15
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Abstract:
Understanding And Managing Supply Chain Risk. Secure Documents and Other Software to Use In Your System, Understanding And
Managing Supply Chain Risk. As supply chains continue to grow in size and complexity, companies are focusing more of their
energies on managing supply chain risk. While the topic is g (...)
Excerpt related to
customer relationship program for air transportation:
Understanding And Managing Supply Chain Risk. Secure Documents and Other Software to Use In Your System, Understanding And
Managing Supply Chain Ri...
Published:
2010-03-11
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Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
customer relationship program for air transportation:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
customer relationship program for air transportation:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
customer relationship program for air transportation:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
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Abstract:
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM),
supply chain management (SCM), business performance measurement (BPM), value chain collaboration, and e-business--although
tempting to its target market, it may not likely be as (...)
Excerpt related to
customer relationship program for air transportation:
The Movex collaboration application suite includes enterprise resource planning (ERP), customer relationship management (CRM),
supply chain manage...
Published:
2004-02-04
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Abstract:
For Provia, the ability to increase the awareness of the company's supply chain execution (SCE) solution for a global audience
through the company's long-standing partnership with Menlo was the natural next step in the relationship. (...)
Excerpt related to
customer relationship program for air transportation:
For Provia, the ability to increase the awareness of the company's supply chain execution (SCE) solution for a global
audience through the company...
Published:
2004-08-14
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Abstract:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders such as J.D. Edwards, Baan, Intentia, QAD, IFS and Epicor, and newly formed mid-market juggernauts like
Microsoft Great Plains, Best Software (formerly Sage S (...)
Excerpt related to
customer relationship program for air transportation:
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial
mid-market leaders...
Published:
2002-04-22
-
Excerpt related to
customer relationship program for air transportation:
... many cases it enhances Accenture’s relationship with Emptoris ... What
if the customer is not keen on ... The Supplier Membership Program (SMP)
changes increased the ...
Published:
2010-11-02
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Abstract:
Having a system that can support mix-mode manufacturing without the need for artificial constraints would mean that the technology
is available to offer on demand manufacturing enterprise resource management to the marketplace. (...)
Excerpt related to
customer relationship program for air transportation:
Having a system that can support mix-mode manufacturing without the need for artificial constraints would mean that the technology
is available to...
Published:
2007-01-17