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» customer relationship rank for airline
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Excerpt related to
customer relationship rank for airline:
... while bringing a large stodgy airline to its ... this unstructured
interaction among the rank-and-file ... SFA), so-called social customer
relationship management (CRM ...
Published:
2010-01-05
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Excerpt related to
customer relationship rank for airline:
... to in-room entertainment, Wi-Fi, and airline check-in ... and inventory
information than on strategy and customer engagement ... and reservation it affects; and
rank it ...
Published:
2008-08-05
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»customer relationship rank for airline