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Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
customer relationship solution for air transportation:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
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Abstract:
Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its Miles & More loyalty program customer
service staff. Traditionally, training was a five-day, classroom-based workshop, but the company now wanted more flexibility
in its training approach. By moving to a blended le (...)
Excerpt related to
customer relationship solution for air transportation:
... Description: Lufthansa, one of the world’s leading airlines, wanted to improve the way it trained its
Miles & More loyalty program customer service staff. ...
Published:
2010-03-11
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Abstract:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform architecture has allowed this traditional enterprise resource planning vendor to evolve into a supply
chain management solutions provider. (...)
Excerpt related to
customer relationship solution for air transportation:
SSA Global's strategy to grow both organically and through acquisition while developing an end-to-end suite of applications
with one open platform...
Published:
2006-01-19
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Abstract:
Availl, Inc, the leading solution provider of sales, supply chain management, and logistic services for the aviation industry.
Learn how it used Click Commerce Service Parts Optimization solutions to extend its inventory planning capabilities, enable
comprehensive demand forecasting, and provide Web-base (...)
Excerpt related to
customer relationship solution for air transportation:
... Source: Click Commerce. Document Type: Case Study Description: Availl, Inc, the leading solution
provider of sales, supply chain management, and logistic ...
Published:
2010-03-11
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Excerpt related to
customer relationship solution for air transportation:
... resource planning (ERP), customer relationship management (CRM ...
resulted with improved customer service, decreased ... supply chain execution (SCE) cloud
solution. ...
Published:
2009-11-24
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Abstract:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should start evaluating RFID technology soon as to avoid paying exorbitant compliance costs, in the nick of time
or ensuing penalties due to their noncompliance after th (...)
Excerpt related to
customer relationship solution for air transportation:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should sta...
Published:
2004-08-20
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Excerpt related to
customer relationship solution for air transportation:
... shipments by sea or air, SmartFleet is ... companies embraced SmartFleet
as a solution hosted by ... The Union of Functionality and Customer – Technology
Evaluation ...
Published:
2011-01-13
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
customer relationship solution for air transportation:
... Evaluation Report; i2 Transportation Solution Transportation
Management Systems ... such as air, small package ... for example customer
relationship management (CRM); ...
Published:
-
Abstract:
While, at first glance, SCT’s partnerships with G-Log and Logistics.com may seem redundant, a more detailed analysis reveals
their distinct purposes. (...)
Excerpt related to
customer relationship solution for air transportation:
While, at first glance, SCT’s partnerships with G-Log and Logistics.com may seem redundant, a more detailed analysis reveals
their distinct purpos...
Published:
2001-12-07
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Abstract:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logistics industries. (...)
Excerpt related to
customer relationship solution for air transportation:
The new Logistics.com expects to become the leading provider of information technology and e-commerce solutions for the transportation
and logisti...
Published:
2000-08-08
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Abstract:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and
translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each
step of the pricing process. (...)
Excerpt related to
customer relationship solution for air transportation:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response
and translate this into mo...
Published:
2007-06-11
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Abstract:
As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth
and a path towards profitability. Logistics.com is an example of one such company. (...)
Excerpt related to
customer relationship solution for air transportation:
As the number of dot-com’s dwindles, we see some examples of highly focused exchanges and hosted applications with growth
and a path towards profi...
Published:
2001-10-25
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Abstract:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should start evaluating RFID technology soon as to avoid paying exorbitant compliance costs, in the nick of time
or ensuing penalties due to their noncompliance after th (...)
Excerpt related to
customer relationship solution for air transportation:
There are some indications that the main burden for RFID compliance will fall on suppliers, and not on retailers. Thus, these
companies should sta...
Published:
2004-08-20
-
Abstract:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and
translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each
step of the pricing process. (...)
Excerpt related to
customer relationship solution for air transportation:
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response
and translate this into mo...
Published:
2007-06-11
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Abstract:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies. (...)
Excerpt related to
customer relationship solution for air transportation:
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.
Published:
2000-10-27
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Abstract:
InMotion, with more than 50 stores in 33 airports, delivers portable entertainment to the travelers’ market. InMotion faced
inventory control issues due to limited store space, and plans to merge with another airport retailer added to the problem.
The merger required InMotion to find a solution that co (...)
Excerpt related to
customer relationship solution for air transportation:
... The merger required InMotion to find a solution that could handle multiple sales channels
while providing real-time inventory updates to prevent overstock in ...
Published:
2010-03-11
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Abstract:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Street praises the vendor’s new product initiatives and its strong first quarter results and optimism for the future,
its direct competitors are far from feeling (...)
Excerpt related to
customer relationship solution for air transportation:
PeopleSoft is seeking to make bigger strides in the CRM, SCM and B2B software markets with its recent spate of product releases.
While Wall Stree...
Published:
2001-06-26
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Abstract:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Excerpt related to
customer relationship solution for air transportation:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Published:
2010-03-11
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Abstract:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Excerpt related to
customer relationship solution for air transportation:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Published:
2002-04-19
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Abstract:
The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have
opened the door for international trade in earnest. But not many applications really offer multi-enterprise services and software
to automate the transportation and Internet-based (...)
Excerpt related to
customer relationship solution for air transportation:
The Internet has enabled a networked world, a communication infrastructure, and emerging enterprise applications, which have
opened the door for i...
Published:
2004-09-11