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Abstract:
Data entry and error correction are key roadblocks to return on investment (ROI) from customer relationship management (CRM)
software. Manual data entry is time-consuming, and reduces staff effectiveness by taking them away from potential sales opportunities.
Automating data entry is one way to reduce mi (...)
Excerpt related to
evaluating crm a:
Evaluating the ROI from CardScan Pro for CRM. Source ... entry. Download
<strong>Evaluating the ROI from CardScan Pro for CRM</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Excerpt related to
evaluating crm a:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
Published:
2005-12-05
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
evaluating crm a:
... of Microsoft technology in the SME market, Clientele's early .NET embracement should be attractive
to Microsoft-inclined customers evaluating CRM options. ...
Published:
2002-06-12
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Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
evaluating crm a:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
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Abstract:
Epicor’s ability to enhance its products and its determination on executing product and technology strategies deserves commendation.
Current users are advised to follow Epicor's new product introductions and keep an eye on its future product strategy. The
positive sign is the company’s more manageabl (...)
Excerpt related to
evaluating crm a:
... of Microsoft technology in the SME market, Clientele's early .NET embracement should be attractive
to Microsoft-inclined customers evaluating CRM options. ...
Published:
2002-06-12
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Abstract:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a slew of companies with stronger brand names (not impeded by Cincom’s conservative tacit nature) and/or
financial resources. (...)
Excerpt related to
evaluating crm a:
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment,
it competes against a s...
Published:
2002-11-27
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Abstract:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Excerpt related to
evaluating crm a:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Published:
2001-11-02
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Abstract:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings. (...)
Excerpt related to
evaluating crm a:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of s...
Published:
2006-05-02
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Abstract:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries. (...)
Excerpt related to
evaluating crm a:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announce...
Published:
2000-04-20
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Abstract:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest
independent supplier of customer relationship management (CRM) solutions. The transaction was completed December 31, 1999
with the issuance of approximately 28 million shar (...)
Excerpt related to
evaluating crm a:
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's
second-largest independent s...
Published:
2000-01-21