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 national interests


Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

national interests  the reseller—a much smaller national company with six or so regional offices. I doubt their systems are anywhere near as sophisticated as the vendor’s. I doubt that a record of my phone call even exists. But the person who answered the phone went out of her way to help me even though I am not a customer and there was nothing in it for the company. Who would you rather do business with?

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » national interests

RFID in Healthcare--A Whole Industry of Value


This article talks about recent and expected FDA regulations and how RFID can help meet those requirements while improving supply chain performance.

national interests  and verified by the National Board of Pharmacy's VIPPS program: 1.3 percent. The rapid adoption of RFID technology in the healthcare market is a major strategic initiative for HDMA and its members , said Lisa Clowers, Vice President of Supply Chain Processes and Technology at the Healthcare Distribution Management Association (HDMA). FIGURE 2-HEALTHCARE VALUE CHAIN Think about it. The government inspection process ' has always been a bit scandalous, with inspection processes being years behind. But Read More

Big ERP vs. Tier 2 ERP - Is the Gap in Functionality as Big as it Appears?


Recently, we have witnessed Infor’s aggressive advertising campaign against its bigger rivals that are conjointly called “Big ERP,” where it is blaming them for inflexibility, neglecting customers’ interests, and charging enormous amounts of money for their software and service. As an alternative, Infor and its competitors offer a variety of tier 2 systems that can supposedly satisfy rigorous

national interests  complex needs of large multi-national corporations. Though tier 2 ERP vendors are also working on developing the above mentioned functionalities, they usually decide to work with third-party tools or use application programming interfaces (APIs) to integrate with existing HR, EAM or PLM systems that their customers already use.  Figure 2. Tier 1 vs. Tier 2 ERP comparison by modules 3. The differences in Manufacturing Management, Inventory Management, Sales Management, and Procurement Management areas Read More

Audit Considerations for Enterprise Software Implementations Part 1: Project Planning and Management


Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is being refocused on the audit function. However, by waiting until systems are live and in production before applying an audit regimen, you may miss an excellent opportunity to establish effective controls at the outset, when the enterprise software is being implemented. Read on to learn where and how, as an executive sponsor, project manager, or team member, you can instill audit procedures that can continue throughout the life of the software.

national interests  are not restricted by national boundaries or languages. These practices just make good sense and do not need legislation or the attachment of criminal penalties to be implemented. Steal the concepts from the SOX and start your own program to improve internal control practices. As a project manager, you should encourage the involvement of the audit function from the outset. While specific and typical areas of involvement will be addressed in Part II of this article, as part of the planning and management Read More

New Chapters in the Evolutionary Journal


Recognizing that change is a constant is the first step to survival in this new economy. Identifying the changing nature of business partners—customers, suppliers, and service providers—is the second step. Finally, embracing change and developing a sustainable business strategy for a digital economy provides the final impetus for the future.

national interests  along the electronic highway National interests are overcome by individual aspirations, and ideological issues are subordinated by economic imperatives Television images of lifestyles beyond those that were taken as the status quo fueled economic growth of nations that had previously been satisfied to be carriers of water and hewers of wood. This global workforce embraced the tools of automation, creating new environments that enabled them to compete in a growing global economy. Trade between nations Read More

National FFA Organization Deploys VAI S2K ERP


The National FFA Organization recently implemented VAI Software’s S2K Enterprise suite to integrate and streamline its portal, customer relationship management, manufacturing, distribution, and warehouse operations. Among the list of features the company was looking for from its ERP solution, the following were high on the list: integration, reporting capabilities, and speed to ship.

national interests  VAI S2K ERP The National FFA Organization recently implemented VAI Software ’s S2K Enterprise suite to integrate and streamline its portal, customer relationship management (CRM), manufacturing, distribution, and warehouse operations. The U.S.-based nonprofit student leadership organization is also integrating point-of-sale (POS) data with its merchandizing and customer service processes to improve productivity and optimize sales deliveries. The official online store of the National FFA offers apparel, Read More

Semantic Systems S.L.


Semantic Systems S.L. is a high-tech SME devoted to the development and integration of advanced Knowledge-based and IT solutions for the manufacturing and services industry. It has offices in Bilbao, Madrid and Barcelona, close to regions with a deep industrial culture and a high concentration of traditional manufacturing companies. Founded in 2002 the company is organised in three main productive areas: the Solutions Department, devoted to consultancy and ad-hoc IT projects; the RTD Department, in charge of the development of own technology and products in the Knowledge Technologies arena; and the Department of Support and Maintenance, devoted to supporting the IT systems and ERP of internal and external customers. In 2014 started its internationalisation process in Colombia, Mexico and Germany. The company has led several successful RTD projects based on its own technology. The first one, origin of its current technology platform, was funded 100% with own resources. Since then an important number of final clients have trusted on our IT products. For its RTD activity, the regional authorities awarded Semantic Systems a SUSTATU prize for high-tech small companies. In year 2008 SEMANTIC also received the national AVANZA prize as a member of the SODA – ITEA project.

national interests  SEMANTIC also received the national AVANZA prize as a member of the SODA – ITEA project. Read More

Pacific Northwest National Laboratory Talks Oracle Fusion Human Capital Management


Pacific Northwest National Laboratory discusses the impact and advantages of Oracle Fusion Human Capital Management with Zach Thomas, Oracle vice president of HCM strategy.

national interests  Northwest National Laboratory Talks Oracle Fusion Human Capital Management Read More

PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 1


In this day and age of news flying fast over the Internet and tweets reaching every nook and cranny of the world, it still took physical attendance at an overseas event for me to learn about a lesser-known successful software vendor. Namely, during my attendance of UNIT4’s user event in the UK in early 2010, I encountered PROACTIS as UNIT4’s exhibiting partner for spend

national interests  ERP systems Europcar & National Car Rental  is a US$1 billion service organization that initially deployed PROACTIS across 5 countries and integrated to Oracle Financials . About 3,000 PROACTIS users are working in a single instance deployment (centralized shared services) APCOA Parking  is a European parking management company with $850 million in revenue. About 850 PROACTIS users in 17 European countries are again in a single instance deployment Although the lion’s share of the vendor’s Read More

Deutsche Telekom to Acquire VoiceStream Wireless


Due to national security concerns we do not believe this foreign acquisition will be allowed to close. On the off chance that the government approves the acquisition, we can look forward to a rapid advancement in wireless digital communications, rivaling functionality found presently in European Markets.

national interests  User Recommendations Due to national security concerns we do not believe this foreign acquisition will be allowed to close. On the off chance that the government approves the acquisition, we can look forward to a rapid advancement in wireless digital communications, rivaling functionality found presently in European Markets. The US wireless market could expect to see faster deployment of WAP phones coupled with faster deployment of WAP (Wireless Access Protocol) based applications. Read More

Battery Power Shakes Up Made2Manage Part Two: Challenges and User Recommendations


The time for existing Made2Manage customers and partners to act is now. The new owners’ motivation in buying the product and vendor must have been the install base and that is you. Showing interest and being vocal about your needs is your part in keeping the relationship the way you want it.

national interests  continues to exhibit minimal multi-national capabilities and to support only the English language. While this narrow focus has resulted in the delivery of the capabilities within the compact single product line depicted above, it may still result in missed opportunities as companies are increasingly seeking true global providers for their supply chain management and collaboration requirements. Although in the past Made2Manage has intentionally focused on small and midsize manufacturers and distributors Read More

Emerging Services for Wireless Carrier Networks--Design Abstract


The transition to IP A wireless carrier s national or regional next generation core network will be an all-IP network in the sense that IP will be the network layer (L3) protocol. MPLS (Multiprotocol Label Switching) will be the transport protocol for all IP-based services, applications, and control and management traffic in the network. Learn more in this white paper.

national interests  IP A wireless carriers national or regional next generation core network will be an all-IP network in the sense that IP will be the network layer (L3) protocol. MPLS (Multiprotocol Label Switching) will be the transport protocol for all IP-based services, applications, and control and management traffic in the network. In other words, IP will be used as the common network layer to support all of the carrier's application and service networks (corporate data, customer data, VoIP, Internet access, etc.), Read More

KANA Software Inc


KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA's expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. KANA's Service Experience Management solutions allow companies to control every step within each customer interaction to deliver the ideal service experience. KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies. In October 2010, KANA acquired Lagan Technologies, the leader in Government to Citizen Technology solutions.

national interests  Software Inc KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA's expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. KANA's Service Read More

Case Study: Agency for Services and Payment (ASP)


To demonstrate its suitability for a project to manage the administration and budget for several social employment measures, Agency for Services and Payment (ASP) only had a few months to find a collaborative dashboard solution to monitor the budget, activities, and financial indicators at all levels of the organization concerned with the project (national, regional, departmental, and local).

national interests  concerned with the project (national, regional, departmental, and local). Read More

RFID ... For Customers?


Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

national interests  I spoke at the National Retail Federation[1] in the center of retail: New York City! The big buzz this year, no surprise, was about RFID. Since much of the current activity has been focused on logistics—a clear winner as a starting point—we are missing the dialogue on the consumer side of the retail equation—merchandising, and most important, the customer experience. I was pleased to be given a small sliver of time to talk about this at such a huge and buzzing conference. There are a bunch of Read More