Abstract: Today, shipping complex products without documentation is not an option! As products become increasingly complex, product documentation has become a critical, constantly changing corporate asset. Content delivery processes must yield accurate, up-to-date information in more formats and languages. As such, organizations are adopting automated technologies that enable the dynamic creation and publishing of product content.

Abstract: Learn how Boeing Aircraft and Missile Systems reduced its manufacturing costs and increased production, while decreasing its warehouse footprint, and keeping all of its current staff in place.

Abstract: Typically, useful network documentation requires a significant investment in time and effort. But because enterprise networks are in constant flux, many companies do not document their network on a regular basis. However, by adopting a sole source, service-based solution for network shapes and stencils, organizations can perform mission-critical documentation more regularly—in ways that are simpler, faster and more effective.

Abstract: Tellabs is a $1.3 billion (US) corporation that designs, manufactures, markets, and services optical networking, broadband access and voice quality enhancement. Tellabs was faced with a high volume and high cost product returns process. Improper documentation, lengthy processing times, and insufficient returns documentation was affecting customer service and limiting profitability. It worked with Click Commerce to implement their product returns application. The solution provides an efficient and transparent process, which allowed the business to be realigned for significant savings and improved customer satisfaction. The savings include reducing in-transit inventory by $1.76 million (USD) per month and reducing spare parts stocking levels from $7.5million to $1.9 million (USD).

Abstract: In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times. The complexity of the operation increases the need for a maintenance personnel management system.

Abstract: Bar code technology allows users to analyze information to develop more accurate maintenance, personnel, and financial planning. In particular it can hasten the data recording processes in a maintenance system, as seen in its use in the aircraft maintenance process.

Abstract: At Nagoya Guidance and Propulsion Systems (NGPS), more than half of production time goes into to products such as aircraft guidance systems. In 2003, NGPS installed Asprova’s advanced planning and scheduling system for greater efficiency from the planning it had been doing manually until that time. In 2007, NGPS added the sales module for more uniform production planning. Learn more about the efficiencies NGPS gained.

Abstract: KLM Catering Services (KCS) Schiphol prepares and delivers 45,000 meals a day for 12 airlines, 350 flights, and 50 different types of aircraft. KCS also manages non-food supplies such as beverages, sales trolleys, and navigation bags to the private airport lounges in Schiphol Airport. Find out why it’s achieving a delivery performance of over 99 percent.

Abstract: When Lockheed Martin sells technology such as aircraft to its customers, it also provides training systems for both pilots and maintenance personnel. The training system must handle student and instructor registration, and training records and certifications—with scheduling for students and resources. Find out about the learning management system with simulator training functionality that the company chose.

Abstract: Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing functional silos to allow the enterprise-wide flow of business processes. It replaces the old, manual system of coordinating activities in a company and improves functionality and effectiveness through modeling, documentation, certification, collaboration, automation, and compliancy to minimize costly errors.

Abstract: A typical ERP system indeed now offers broad functional coverage nearing the best-of-breed capabilities; vertical industry extensions; a strong technical architecture; training, documentation, implementation and process design tools; product enhancements; global support; and an extensive list of software, services and technology partners. While it is not a system-in-a-box yet, the gap between its desired and actual features is becoming smaller every day.

Abstract: This article presents research findings on business objectives to adopt PLM based on software selection projects and surveys conducted by TEC. Drawing and product documentation management, product collaboration, and engineering change management are the top priorities that PLM buyers have.

Abstract: As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite market confusion, the two solutions serve different functions, but can still be integrated to meet an enterprise's needs.

Abstract: It is an accepted fact that Information Technology Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practices for IT service management. Now, ITIL mentions facilities management in best practices for IT service management. Why? Because facilities have to be intact and operating seamlessly to manage the physical environment where the IT infrastructure is located. Find out more.

Abstract: B&K Corporation engineers and manufactures test and assembly systems for automotive and other components. But B&K didn’t have the infrastructure and systems support for effective engineering controls and documentation—manual and paper-based processes meant data was often three weeks old. Find out how B&K decreased costs and improved customer service with a new automated enterprise resource planning (ERP) system.

Abstract: As traditional paper-based documentation and transactions shift to digital, companies must be vigilant that their electronic signatures solutions protect against forgery and guarantee non-repudiation. Also, these solutions must be easy to use. Before you sign the contract on a new digital signature solution, find out 10 vital criteria for choosing a solution that meets your needs—and sustains the integrity of your data.

Abstract: Contrary to popular belief, requirements discovery and elicitation are processes—not deliverables. And in fact, companies that focus on both the process and the deliverables of requirements are far more successful than those that focus on documentation quality alone. After all, it’s the quality of the document development process that creates an economic advantage. Find out what you can do for immediate and tangible benefits.

Abstract: Many companies spend an inordinate amount of time and money ensuring their documentation meets regulatory standards. But in order to streamline the document submission process in a cost-effective manner, companies should adopt document management technologies coupled with collaborative document transformation tools. Learn how these tools can help your company accelerate its submission-compliant document workflows.