-
Abstract:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of problems, from lost employee time to lost customer data. But with the right information, implementing CRM allows
evolution without the upset of revolution. (...)
Excerpt related to
resource customer relationship aerospace:
Customer relationship management (CRM) can be a tool for positive change in businesses' operations. Or CRM can—unintentionally—cause
a host of pro...
Published:
2007-09-24
-
Excerpt related to
resource customer relationship aerospace:
... Mobile Customer Relationship Management (CRM); Software as a Service
(SaaS) for ... Help Desk/Customer Support Software; Enterprise Resource
Planning (ERP ...
Published:
2010-09-10
-
Abstract:
Your Challenge: Get Decision Makers' Approval for Strategies for Profitable Growth Aerospace Defense Manufacturing. Specific,
Measurable, Achievable, Relevant and Time-Bound. The aerospace and defense (A&D) manufacturing industry is always changing.
That’s why A&D manufacturers are constantly seeking be (...)
Excerpt related to
resource customer relationship aerospace:
Your Challenge: Get Decision Makers' Approval for Strategies for Profitable Growth Aerospace Defense Manufacturing. Specific,
Measurable, Achievabl...
Published:
2010-03-11
-
Abstract:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship management systems. The benefits of a customer relationship management system that can be applied to a supply
chain can streamline operations and increase bottom l (...)
Excerpt related to
resource customer relationship aerospace:
Globalization, technology stabilization, inventory visibility, and traceability are forcing organizations to reevaluate supplier
relationship mana...
Published:
2007-07-13
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
resource customer relationship aerospace:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Excerpt related to
resource customer relationship aerospace:
... well as front-office customer relationship management (CRM ...
for sales, marketing and customer service and ... to offering integrated enterprise resource
planning (ERP ...
Published:
2008-01-24
-
Abstract:
Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products
manufacturers and whisky distillers), but it largely remains a well-kept secret elsewhere. (...)
Excerpt related to
resource customer relationship aerospace:
Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products
manufacturers and whi...
Published:
2006-07-24
-
Abstract:
Sermatech Manufacturing Group, a producer of precision components for the aerospace industry, was at a crossroads with its
business management software. Its original 1980s software was outdated, and it needed a more robust system to guarantee company-wide
access to real-time operations data. After resear (...)
Excerpt related to
resource customer relationship aerospace:
... a producer of precision components for the aerospace industry, was ...
After researching numerous enterprise resource planning (ERP) systems, Sermatech turned to ...
Published:
2010-03-11
-
Abstract:
Lean manufacturing is a management philosophy, enabled and supported by various techniques, to eliminate non-value adding
activity. However, aerospace and defense (A&D) government regulations impose very different business practices from those
followed in the commercial sector. Can lean manufacturing pri (...)
Excerpt related to
resource customer relationship aerospace:
... However, aerospace and defense (A&D) government regulations impose very different
business ... depends on the architecture of the enterprise resource planning (ERP ...
Published:
2010-03-11
-
Abstract:
IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However,
some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should
be monitored. (...)
Excerpt related to
resource customer relationship aerospace:
IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However,
some product integr...
Published:
2008-04-16
-
Abstract:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has a strong commitment to international standards, and with its acquisition of iSC, expertise in naval
and marine operations. (...)
Excerpt related to
resource customer relationship aerospace:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has...
Published:
2008-04-18
-
Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
resource customer relationship aerospace:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
-
Abstract:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which should help firms track client relationships in a more sophisticated manner than through methods such as
referral or word-of-mouth, which were appropriate during (...)
Excerpt related to
resource customer relationship aerospace:
Within its marketing and proposal automation product, Deltek espouses an emerging CRM derivative known as client relationship
management, which sh...
Published:
2004-01-12
-
Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
resource customer relationship aerospace:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
-
Abstract:
Explore enterprise resource planning (ERP) traceability fucntions, going beyond the hype. Find the software information you're
looking for. Frustrated with the empty promises of many enterprise resource planning (ERP) vendors, today’s manufacturers
are looking for solutions that improve operations, cut (...)
Excerpt related to
resource customer relationship aerospace:
... Source: Plex Systems. Document Type: White Paper Description: Frustrated with the empty promises of many
enterprise resource planning (ERP) vendors, today’s ...
Published:
2010-03-11
-
Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
resource customer relationship aerospace:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
-
Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
resource customer relationship aerospace:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
-
Abstract:
IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase
their "collective intelligence quotient" through the fully functional EnterpriseIQ. IQMS has expanded throughout Europe and
Asia, and believes with its service policy, it can conti (...)
Excerpt related to
resource customer relationship aerospace:
IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase
their "collective inte...
Published:
2005-04-04
-
Abstract:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other
applications, when combined with effective project mana (...)
Excerpt related to
resource customer relationship aerospace:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that to...
Published:
2010-03-11
-
Abstract:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while concurrently prudently expanding into some adjacent prosperous markets, Lilly Software remains set for the
ensuing mid-market race. (...)
Excerpt related to
resource customer relationship aerospace:
By fine-tuning its flagship VISUAL Enterprise suite to better serve specific ‘to order’ manufacturing and distribution vertical
markets, while con...
Published:
2003-02-18