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Abstract:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile to
pursue a relationship with EMR Innovations by considering the selection criteria which are most supported by the vendor. We
ask the question, all things being equal, which modules ar (...)
Excerpt related to
reviewing customer relationship aviation:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile
to pursue a relationship w...
Published:
2003-08-20
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Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
reviewing customer relationship aviation:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
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Abstract:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large
portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the
question, all things being equal, which modules contribut (...)
Excerpt related to
reviewing customer relationship aviation:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a
large portion of selection c...
Published:
2003-04-11
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
reviewing customer relationship aviation:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to locate
vendors that consider your company their ideal candidate. (...)
Excerpt related to
reviewing customer relationship aviation:
This is an example, using Relevant Business Systems, of how you can use the TEC ERP Evaluation Center's WebTESS tool to
locate vendors that consid...
Published:
2002-09-07
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Abstract:
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications
are good. Ramco faces a crowded and consolidating enterprise market, but has shown patience and realistic expectations for
its growth. (...)
Excerpt related to
reviewing customer relationship aviation:
Will Ramco be able to deliver on its vision of personalized, assembled applications? Time will tell, but the indications are
good. Ramco faces a c...
Published:
2003-11-05
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Abstract:
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the
progress that Ramco has made on its promises to customers at the last user conference, the customers’ reactions to the progress,
and where Ramco and its customers will go from here. (...)
Excerpt related to
reviewing customer relationship aviation:
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the progress
that Ramco has m...
Published:
2003-11-04
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Abstract:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers. (...)
Excerpt related to
reviewing customer relationship aviation:
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class
manufacturers.
Published:
2003-10-11
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Abstract:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applications (such as business process management and business activity monitoring), Exact Software may have
gotten the wherewithal to almost be reckoned with uniform (...)
Excerpt related to
reviewing customer relationship aviation:
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers
of enterprise applica...
Published:
2004-02-26
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
reviewing customer relationship aviation:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
Should Baan and Ironside learn from their new senior sibling SSA GT how to consistently produce stellar financial results
and profitability while proceeding with the launch of the next-generation product releases and integration platforms that
could in turn cater for SSA GT's aged products' technology re (...)
Excerpt related to
reviewing customer relationship aviation:
Should Baan and Ironside learn from their new senior sibling SSA GT how to consistently produce stellar financial results
and profitability while ...
Published:
2003-07-11
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
reviewing customer relationship aviation:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Existing smaller customers of both acquired vendors should closely monitor any changes to determine whether they will continue
to receive acceptable support and service from their providers within these new arrangements. (...)
Excerpt related to
reviewing customer relationship aviation:
Existing smaller customers of both acquired vendors should closely monitor any changes to determine whether they will continue
to receive acceptab...
Published:
2004-02-18
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Abstract:
Frontstep needs to promulgate its strategy of helping its manufacturing customers and their business partners automate and
streamline business processes inside and outside the four walls of the enterprise, such as on-line collaboration with customers,
suppliers, distributors, and employees, to make every (...)
Excerpt related to
reviewing customer relationship aviation:
Frontstep needs to promulgate its strategy of helping its manufacturing customers and their business partners automate and
streamline business pro...
Published:
2002-09-24
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Abstract:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue sources, and new and overlapping products. However, keeping PeopleSoft's customers will take a great deal
of diplomatic customer management and savvy engineering. (...)
Excerpt related to
reviewing customer relationship aviation:
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate
recurring revenue source...
Published:
2005-05-30
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Abstract:
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least overlap (gray area) with the other MBS ERP products (i.e., MBS Great Plains, MBS Navision, and MBS Axapta). (...)
Excerpt related to
reviewing customer relationship aviation:
MBS Solomon, due to its distinct differentiators and weaknesses has been blessed in disguise with possibly the most distinct
niche and the least o...
Published:
2003-09-04
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Abstract:
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should
benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market. (...)
Excerpt related to
reviewing customer relationship aviation:
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities
should benefit users, a lot ...
Published:
2003-12-01
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Abstract:
Adonix is fulfilling its promise to bring a full Process ERP offering to the mid-market. The new Adonix X3 Process automates
and integrates the complex formula management and planning requirements of process manufacturers, however, the vendor needs
to resolve knowledge and experience issues with the exis (...)
Excerpt related to
reviewing customer relationship aviation:
Adonix is fulfilling its promise to bring a full Process ERP offering to the mid-market. The new Adonix X3 Process automates
and integrates the co...
Published:
2003-05-31
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Abstract:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially vendor shares rose, pre- and post-9/11 barriers have prevented the profitability and ubiquity of GTM software. (...)
Excerpt related to
reviewing customer relationship aviation:
After 9/11, the analyst community optimistically predicted a sharp rise in the demand for global trade management (GTM) software.
While initially ...
Published:
2005-11-11
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Abstract:
For Provia, the ability to increase the awareness of the company's supply chain execution (SCE) solution for a global audience
through the company's long-standing partnership with Menlo was the natural next step in the relationship. (...)
Excerpt related to
reviewing customer relationship aviation:
For Provia, the ability to increase the awareness of the company's supply chain execution (SCE) solution for a global
audience through the company...
Published:
2004-08-14