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Abstract:
If you’re evaluating customer relationship management or sales force automation software, this Forrester report is a must-read.
Featuring ratings on eight leading vendors based on over 150 criteria, the report is valued at over $795 (USD). Get your free
copy from Maximizer Software, top-ranked in Forre (...)
Excerpt related to
sales force automation evaluating for a:
If you’re evaluating customer relationship management or sales force automation
software, this Forrester report is a must-read. Featuring ratings ... ...
Published:
2010-03-11
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Abstract:
Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable
services organization will ever have to make. It’s a decision that can clearly impact your company’s bottom line, so it’s
crucial that you get all the facts—up front. When talk (...)
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sales force automation evaluating for a:
Evaluating and Selecting a Complete PSA Solution for Billable Services ... Paper Description:
Choosing the right professional services automation (PSA) solution ...
Published:
2010-03-11
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Abstract:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process
will work. One always has to start from somewhere, and t (...)
Excerpt related to
sales force automation evaluating for a:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, ...
Published:
2003-10-28
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Abstract:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market (...)
Excerpt related to
sales force automation evaluating for a:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs...
Published:
2004-05-15
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Abstract:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. This part examines how successful Epicor has been in completing its evolution from a vendor of financial
accounting software to a provider of holistic business p (...)
Excerpt related to
sales force automation evaluating for a:
Fiscal 2001 will prove to be very challenging for Epicor Software and we believe the next 18 months will be the company's
make-or-break period. Th...
Published:
2001-04-02
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Abstract:
Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation. Find
Free White Papers, Case Studies, and Other Resources Associated with Workforce Automation and Interaction Center ROI. Interaction
center managers must deliver greater value on small (...)
Excerpt related to
sales force automation evaluating for a:
Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation. Find
Free White Papers, Cas...
Published:
2010-03-11
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation evaluating for a:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 2 examines Baan’s strengths
and challenges and makes specific bottom line (...)
Excerpt related to
sales force automation evaluating for a:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications...
Published:
2000-11-30
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation evaluating for a:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run. (...)
Excerpt related to
sales force automation evaluating for a:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, in...
Published:
2003-03-10