Abstract: Today's usage of Decision Support Systems (DSS), combined with vetted SCM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...

Abstract: A recent study by Jupiter Research found that e-mail marketers using Web analytics click-stream data to generate targeted e-mail campaigns produce an impressive average click-through rate of 14 percent, and a conversion rate of 3.9 percent. Can your business claim numbers this high? If not, find out how you can with Web analytics tools that will help you gain insight on your subscribers’ behaviors while increasing sales.

Abstract: Learn how Fabcon, once a small manufacturing company and now the premier sheet metal shop in Southern California catapulted its 55 percent on-time rate in 1993 to a 97 percent on-time rate a year later through business vertical integration and the help of Global Shop Solutions enterprise resource planning (ERP) solutions.

Abstract: i2 Technologies is the largest and fastest growing vendor of supply chain management software with $456 million in revenue over the last twelve months and a 48% average growth rate over the last five years. Fueled by a powerful sales and marketing machine and corporate development strategy, i2 will maintain its lead through Y2K and beyond.

Abstract: Computer viruses are spreading through the Internet at an unprecedented rate and the antivirus market is now a $3 billion (USD) a year industry. This report measures the financial health and product quality of four key industry players: Symantec, McAfee, Computer Associates, and Trend Micro.

Abstract: This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

Abstract: With approximately 180 employees, HighJump Software is in growth mode with total revenue up 40% in fiscal 2002 and with current year over year revenue growth of 33%. More impressively, license revenue was up 60% last year and running at growth rate of 60% year to date. How does the relatively small SCE vendor accomplish it? Adaptability and broad functional footprint would be the keys to the answer.

Abstract: General Electric announced the effective slicing of its General Electric Information Services company into two new business units to focus on E-commerce. The company will leverage its existing trading network to become a major E-commerce provider. At the rate at which E-procurement in particular is moving, GE may have to bulk up seriously to make its mark.

Abstract: Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers (DBSPs) are scrambling to get ready. Users should be thinking now about the impact on their digital business.

Abstract: Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain information with business intelligence. Given that the market for analytical applications is estimated to mushroom at a compound annual growth rate of 28 percent to more than $6 billion in 2004 (source: IDC), these vendors are in the right place at the right time (and so is everybody else).

Abstract: Logility has achieved an impressive 33% total revenue growth over the past five years, demonstrating that it can still compete effectively in a B2B software market dominated by much larger players. It sells its supply chain management and Internet-based solutions to mid market companies primarily within the process manufacturing industries, such as food & beverage, chemicals, but also consumer packaged goods, apparel, and retail. Logility claims to be happy with its current rate of growth but is aggressively targeting the application hosting market.

Abstract: On October 19, SAP announced its results for Q3 2000, in which revenues rose 27% and net income increased 96% over the same period last year. However, bear in mind that SAP’s export figures have been bloated to a degree by currency effects, namely a recent favorable exchange rate between dollars and Euros . Even without that effect, 17% revenue growth in the US is much less compared to recent reports from its direct competitors, which should indicate a possible loss of market share.

Abstract: i2 Technologies is the largest and fastest growing vendor of supply chain management software with $751 million in revenue over the last twelve months and a 105% average growth rate over the last five years. Fueled by a powerful sales and marketing machine and aggressive strategies for corporate development and acquisition, i2 will maintain its lead through the end of 2000 and beyond.

Abstract: Developing and analyzing market data, though time-consuming, is a critical task for any human resources (HR) or compensation analyst. Determining a precise market rate helps companies attract and retain valuable employees, and adjust compensation ranges to reflect changes in the market. Learn how standardized analysis procedures can help maintain consistency and accuracy throughout your company’s compensation program.

Abstract: With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

Abstract: WLAN administrators will certainly appreciate 802.11n’s backward compatibility with their existing STAs. But at what price this compatibility? There’s no doubt that 802.11n delivers significant improvements—but just how much of this improvement is actualized when coexistence and protection mechanisms are in use? Download this white paper for a detailed look at the impact of coexistence on 802.11n data rate and throughput.

Abstract: In 2003, marketing strategies firm Piranha Marketing was rapidly growing to meet the needs of its expanding customer base. The company wanted to find a way to manage its disparate customer relationship management (CRM) software packages while continuing to increase its customer base for all services. Find out how it ended up increasing its conversion rate by 15 percent—and shortening its sales cycle by 50 percent.

Abstract: ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate information-sharing, and enable customization. Read how the company implemented Microsoft CRM and built a custom demand-forecasting module that improved customer service.

Abstract: Unlike most other business, transmission and distribution companies do not have the flexibility to adjust their prices independently based on demand-supply dynamics. Given the practice of performance-based rate-making, these companies must continually strive to reduce cost. To achieve this, supply chain managers must create a blueprint of their processes by systematically analyzing their supply chain practices.